Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how Aivilo Cloud Technologies, Inc. (“Aivilo,” “we,” “our,” or “us”) collects, uses, and protects your information when you use our website, AI Readiness Assessment, Early Access programs, or related services.

1. Information We Collect

1.1 Information You Provide

• Name
• Email address
• Messages submitted via forms
• Assessment inputs, answers, and feedback
  

1.2 Automatically Collected Data

We may collect:

• Usage data (pages visited, clicks, timestamps)
• Assessment interaction data (scores, categories, maturity levels)
• Browser and device information
• IP address
• Cookies (if analytics tools are installed)

1.3 Technical Data from Customers (Future Lens Access)

If you choose to connect cloud environments or participate in Lens Early Access, we may collect:

• infrastructure metadata (AWS account structure, services, tagging)
• environment health and monitoring metrics
• endpoint data such as latency, uptime, and error codes
• LLM traces, prompts, or model interaction logs (if captured in future releases)

We will not ingest full datasets without explicit permission.

2. How We Use Your Information

We use information to:

• provide the Assessment and generate results
• operate Early Access features
• send product announcements, release updates, invitations, and feedback requests
• improve the Lens platform and assessment
• diagnose technical issues
• enhance security and detection of misuse
• create anonymized insights, benchmarks, or reports
• collaborate with vendors or partners (e.g., AWS) using anonymized data

We do not sell personal data.

3. How We Share Information

We may share information with:

• Cloud infrastructure providers (e.g., AWS)
• Vendors who help operate our platform, such as analytics or email tools
• Service providers bound by confidentiality agreements
• Regulators or authorities if required by law

We do not share personally identifiable technical data with third parties unless you explicitly authorize it (e.g., during a services engagement).

4. Anonymized or Aggregated Data

We may use anonymized or aggregated insights for:

• reports
• product improvements
• marketing materials
• benchmarking
• conversations with AWS or other partners

We ensure no single organization is identifiable.

5. Cookies and Analytics

We may use cookies or similar tools for:

• website analytics
• performance measurement
• product improvement
• attribution of marketing campaigns

You can disable cookies in your browser.

6. Data Security

We take reasonable and appropriate measures to protect customer data, including:

• encryption in transit
• access controls
• secure credential management
• audit logs

However, no system is completely secure.

7. Data Retention

We retain data as long as necessary to:

• provide services
• support Early Access
• meet legal obligations
• improve our products

You may request deletion at any time (subject to legal or operational requirements).

8. Your Rights

Depending on your location, you may request:

• access to your data
• correction
• deletion
• restrictions on processing
• opt-out of marketing emails

Email: legal@aivilo.ai

9. Children’s Privacy

Aivilo’s services are not intended for individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a new “Last Updated” date.

11. Contact Us

For privacy complaints or questions: legal@aivilo.ai