Security & Privacy
Compliance & Oversight
Aivilo maintains a comprehensive Information Security Management System designed to meet rigorous industry standards. We are currently undergoing SOC 2 Type II certification to validate our commitment to security and operational excellence.
We work closely with clients who require adherence to specific regulatory frameworks such as HIPAA, GDPR, or industry-specific compliance standards. Our team ensures proper controls are implemented and maintained throughout the engagement lifecycle.
Compliance Roadmap
We may be a small organization, but security is non-negotiable. Our commitment to compliance is as rigorous as any enterprise—because your trust demands nothing less.
Certification - Target Completion
- SOC 2 Type I: 2026 Q1
- SOC 2 Type II: 2026 Q2
- ISO 27001: 2026 Q4
Cloud Infrastructure Access
Aivilo team members access client cloud environments through strictly controlled authentication mechanisms. All access follows the principle of least privilege and is continuously monitored.
Access Methods:
- Console Access: Multi-factor authentication required for all administrative actions
- Programmatic Access: Infrastructure-as-code deployments using temporary, scoped credentials
- Resource Management: Secure connection protocols for system-level interactions when necessary
Every action is logged and subject to audit. Access sessions are time-limited and require business justification prior to authorization.
Data Handling & Privacy
Our architectural approach minimizes data exposure. Client workloads and data remain within client-controlled cloud accounts. Aivilo does not extract, store, or process customer production data outside of the designated environment.
We collect only essential operational metadata required for service delivery, including contact information, billing details, and usage telemetry for platform optimization. All data in transit is protected using TLS 1.2 or higher. Data at rest leverages cloud-native encryption services with customer-managed keys where applicable.
Our privacy practices align with GDPR and other global privacy regulations. Clients retain full ownership and control of their data at all times.
Internal Security Practices
Security is embedded in our culture and operations:
- Identity & Access Management: Single sign-on, role-based access controls, and regular access reviews
- Security Training: Ongoing education for all team members on security best practices and emerging threats
- Endpoint Protection: Encrypted devices with security controls and automated patching
- Incident Response: Documented procedures for detection, containment, and resolution of security events
Responsible Vulnerability Disclosure
Aivilo welcomes input from the security research community. If you discover a potential security vulnerability in our systems or services, we encourage responsible disclosure.
How to Report:
Our Commitment:
- Initial acknowledgment within 3 business days
- Status updates throughout the investigation process
- Resolution target of 30 days for critical findings
- Recognition for responsible disclosure upon request
Out of Scope:
- Denial of service or resource exhaustion attacks
- Social engineering of Aivilo personnel
- Physical security testing
- Third-party services or infrastructure outside our control
We ask that researchers provide sufficient time for remediation before public disclosure and avoid accessing, modifying, or exfiltrating customer data during testing.
Have questions about our security practices?
Contact us at engineering@aivilo.ai